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JLL: How Banking and Financial Services are Investing in AI

JLL: How Banking and Financial Services are Investing in AI

As a global finance hub, job creation in the financial services sector increased by 0.9% from 2019 to 2022, while Dallas and Miami saw employment in this field surge 14% and 12.5%, respectively, according to JLL’s recent 2023 Banking and Finance Outlook. The report predicts that banks and financial services companies are set to invest an additional $31 billion worldwide into artificial intelligence (AI) by 2025 as they prioritize digitalization for improved customer experiences as well as employee efficiency. Software developers have become one of the most sought-after roles within the industry with many firms restructuring their real estate portfolios in order to support future operations while expanding into markets with diverse tech talent pools.

The importance of technology investments is also highlighted within the report which shows how financial services firms are adapting by offering leading amenities such as hybrid work models designed for maximum space efficiency whilst managing operating costs at optimum levels too.

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